We have rented a 4x4 safari open vehicle for 5 days in South Luangwa. Ben, has been helping us, in the rental. He has reviewed our plan before the trip and suggested modification that matched our budget. Dealing with the personal touch was probably the best experience that we had in Zambia. The planning, the payment options, the safari guide and the manager (Ben) - all are exceptional and they will help you spend an amazing time in South Luangwa.
We rented a vehicle from Ben and Nathalie and had a great experience. They provided helpful planning information via email prior to the trip as well as when we arrived. Very organized, timely and professional. The vehicle ran great with no issues. I would highly recommend the Personal Touch if you plan to rent a vehicle in South Luangwa.